When an enquiry is outside your current scope

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A Chinese manufacturer and a Middle East distributor do not have to be the right fit for every enquiry. A specific response can make that clear while leaving room for a useful discussion.For example: “Our current focus is [scope]; we would need to clarify [one gap] before assessing this enquiry.”The gap might concern the product family, customer segment or support expected. Describe your own limits accurately, and avoid offering another company's capabilities on its behalf.What ONE gap would you clarify before deciding whether to continue?

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